Archives par mot-clé : UNWTO

Tourism : an international survey recognize the positive impact of the sector by citizens

According to the first ever global survey conducted by the World Tourism Organization (UNWTO) and IPSOS, 47% of respondents think « they live in cities with a high number of tourists ». Better is the fact that over 50% considers tourism has a positive impact in generating wealth and promoting cultural exchanges, and 49% feel there should be measures to improve tourism management (but from 75% in Argentina to only 24% in Japan); and only 12% of respondents favour limitations to the number of visitors.

This online survey was conducted across 15 countries * and targeted 12,000 people to better understand residents’ perception towards city tourism, its impacts and management strategies.

If nearly half of all respondents (47%) think « they live in a city with a high number of visitors », results vary significantly across countries, ranging from 68% in Australia to only 33% in France.

  • The generation of wealth and income, the creation of intercultural exchanges and of new offers of leisure activities stand out as the biggest impacts on cities.
  • The perception of tourism’s positive impacts is particularly strong in Argentina, Australia, the Republic of Korea, Spain, and Sweden.
  • For many urban destinations around the world, addressing the challenges of growing tourism demand and adequately managing tourist flows is now a priority.

Of all respondents, over 70% think these measures should focus on improving infrastructure and facilities as well as in creating attractions for both tourists and residents. Only 12% think measures should include the limitation of the number visitors and only 9% considered that tourism promotion should be stopped.

« Today, adequately managing tourism to the benefit of visitors and residents alike, ensuring that local communities are listened to and benefit from tourism is more important than ever. There is a pressing need to set a roadmap for urban tourism which is fully aligned with the urban agenda« , said UNWTO Secretary-General, Zurab Pololikashvili.

Other Key findings:

  • The mixed-picture of the perceived impacts rising from urban tourism in the different countries demonstrates the complexity of economic, social and environmental issues faced by destinations today : positive side, 52% think tourism has « a big or moderate impact in generating wealth and income »; on the other spectrum, 46% think it « creates overcrowding ».
  • Respondents are most receptive to the following measures: « improve infrastructures and facilities » (72%), « create experiences and attractions that benefit both residents and visitors » (71%), and « ensure local communities benefit from tourism » (65%).

This UNWTO / IPSOS survey on was part of the IPSOS Online omnibus (Global@dvisor) December 2018 wave fieldwork between 21 January 2018 and 14 January 2019.

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* Country Sample :
Argentina (500)
Australia (1000)
Belgium (500)
Canada (1000)
France (1000)
Germany (1000)
Hungary (500)
Italy (1000)
Japan (1000)
Poland (500)
Republic of Korea (500)
Spain (1000)
Sweden (500)
United Kingdom (1000)
USA (1000)

 

More info: Global survey on the perception of residents towards city tourism: impact and measures (Executive Summary)

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UNWTO call to position tourism as a policy priority

In 2017, international tourist arrivals grew by 7% reaching 1,322 million. 2017 was the eighth consecutive year of sustained growth following the 2009 global economic and financial crisis. No comparable sequence of uninterrupted solid growth has been recorded since the 1960s. UNWTO call to position tourism as a « policy priority« .

Tourism is an important driver of economic growth and development, with significant impact on job creation, investment, development of infrastructure, and the promotion of social inclusion. As one of the world’s key sectors of trade in services – tourism was the third bigger export-earning category, after fuels and chemicals in 2016 – the sector is a vital pillar for national export strategies and economic diversification.

UNWTO Secretary-General Zurab Pololikashvili took office in January 2018. He presented the Organization’s management vision and priorities at the 108th session of the Executive Council, held on 23-25 May 2018 in San Sebastián, Spain. The management vision emphasizes the need to make tourism smarter, more competitive and more responsible towards the goal of establishing the sector as key for the 2030 Agenda. In line with this, the management proposes 5 key priorities:

  1. innovation and digital transformation;
  2. investments and entrepreneurship;
  3. education and employment;
  4. safe, secure and seamless travel;
  5. and social, cultural and environmental sustainability.

Make tourism smarter: innovation and the digital transformation

(a) Connect and scale up the innovation and entrepreneurship ecosystems of UNWTO Member States by bringing together the key stakeholders, including governments, academia, corporations, SMEs and start-ups, investors (business and super business angels, venture capital, etc.) and business development partners (accelerators, incubators, etc.) in order to boost innovation and entrepreneurship.

(b) Create a UNWTO Innovation Hub where the most disruptive tourism start-ups worldwide will have the opportunity to be inspired by Tourism Innovation Leaders, meet corporations and investors and learn from highly technical workshops on how to scale and go global. UNWTO Member States will also have the opportunity to launch national Tourism innovation challenges at the Hub.

(c) Create a Tourism Innovation Leaders community.

(d) Organize innovation forums dedicated to tourism aimed at bringing together all the actors of the ecosystem to boost innovation, entrepreneurship and investment in tourism.

(e) Foster innovation in product development and marketing.

(f) Advance smart destinations through the development of guidelines, models and sharing of good practices.

(g) Produce strategic content and facilitate capacity building on innovation and digitalization in tourism, which will enable UNWTO Member States to take smarter decisions concerning the use of technologies for tourism development and will provide them with an understanding of the current social trends and customer needs.

Position tourism as a policy priority

Ensuring that the tourism sector is a major force for sustainable development requires a holistic and integrated policy framework and an effective and accountable system of governance that enable and encourage multi-stakeholder collaboration in tourism planning, development and management. This entails strengthening policies and governance structures to ensure a resilient and well-defined framework and implementation of sustainable tourism development strategies.

The shift from commitment to actions and results can only be achieved if tourism moves from the periphery to the core of decision-making in both the public and private domains allowing for a truly national, cross-cutting approach to the sector.

In that sense, UNWTO Executive Council propose:

(a) To advocate for the inclusion of tourism as a priority in national, regional and international agendas;

(b) To promote cross-cutting government coordination for tourism development; and

(c) To build better policies and institutions. Lead in knowledge creation and policy.

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Source: UNWTO Executive Council, 108th session San Sebastián, Spain, 23-25 May 2018.

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Innovation : comme « Prix de l’innovation en tourisme » des Nations unies ; comme Portugal, Inde, Indonésie ou Espagne

Turismo de Portugal I.P, Ecotourism Trust (Inde), Tryponyu (Indonésie) et SEGGITUR (Espagne) ont été les quatre grands gagnants de la 14e Edition des UNWTO « Awards for Innovation in Tourism » / « Prix de l’innovation en tourisme » des Nations unies. En tout, 14 projets parmi 128 candidatures provenant de 55 pays ont été sélectionnés aux titres de Gagnant, 2e ou 3e prix de cette compétition.

Le Tableau qui suit présente donc le total des finalement 14 lauréats, parce qu’il y a des ex equo à deux reprises. Les projets gagnants ont été présentés sous quatre catégories:

  • Gouvernance et Politique publique
  • Entreprises
  • Organisations non gouvernementales (ONG)
  • Recherche et technologie

TABLEAU: 14th UNWTO Awards for Innovation (2017)

Category Organization Project Country Post
Public Policy and Governance Turismo de Portugal I.P Tourism Training Talent (TTT) Portugal Winner
Ente de turismo de la ciudad de Buenos Aires MiBarrio applied research Project Argentina Second Prize
Management Committee of Longmen Grottoes World Cultural Heritage Park “Internet + Longmen” action plan China Third Prize
Enterprises Ecotourism Trust Conservation and Livelihoods: Community managed ecotourism, MANGALAJODI India Winner
Valle dei Cavalieri Community and Resilience: two villages tackle depopulation Italy Second Prize
Balesin Island Club Three-Pillar innovation Initiative Philippines Second Prize
Great Plains Conservation and the Great Plains Conservation Foundation Conserving and expanding natural habitats Botswana and Kenya Third Prize
Non-Governmental Organizations Triponyu.com Connecting people through local experiences Indonesia Winner
Grupo Ecológico Sierra Gorda Strengthening community tourism México Second Prize
The Sumba Hospitality Foundation Educating and empowering local communities for Sustainable tourism futures Indonesia Third Prize
Associazione YODA IT.A.CÁ- Migrants and Travelers, Festival of Responsible Tourism Italy Third Prize
Research and Technology SEGITTUR Smart Tourism System (SIT) Spain Winner
EarthCheck Building Planning and Design Standard (BPDS) Australia Second Prize
Croatian National Tourism Board eVisitor- Croatian national tourist information sysem Croatia Third Prize

Les gagnants ont été dévoilés lors de la UNWTO Awards Ceremony, tenue le 16 janvier 2018 à Madrid, pendant la foire commerciale internationale sur le tourisme FITUR.

Today we honour the vision and commitment of individuals, administrations, companies and organizations that every day build a better future by harnessing the potential of tourism. The work of all the finalists of the 14 UNWTO Awards on Innovation is an inspiration to all of us”, underlined UNWTO Secretary-General, Zurab Pololikashvili, in his opening remarks.

The UNWTO Awards for Excellence and Innovation in Tourism are held annually to highlight and promote the work of organizations and individuals around the world that have impacted the tourism sector. Their achievements have served as an inspiration for competitive and sustainable tourism development and the promotion of the values of the UNWTO Global Code of Ethics for Tourism and the Sustainable Development Goals.

 

14th UNWTO Awards Forum

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Who is winning the battle against “overtourism” ?

Many cities around the planet are welcome about this industry. Tourism in the World is about billion and billion $. The UNWTO forecasts 1.8 billion international trips by 2030, up from 1.2 billion in 2016. Add in the 5 billion domestic trips now… that’s a lot of tourists, that’s a lot of business. But some other cities are saying «enough» ! Enough is enough. More, they are actively closing the place and engaging a real battle against the development of tourism industry. Example: Venice, the museum city, is now planning to divert massive cruise liners. Other example: Barcelona, the Catalogna diamond, has cracked down on apartment rentals, moving fast at the forefront of efforts to get a grip on «overtourism».

«Overtourism»: like a phenomenon that is disrupting communities, imperiling cherished buildings and harming the experience of travellers and local residents alike.

Particularly in European destinations, this kind of «tourism-phobia» has become increasingly prevalent. In European perspective, the problem is partly because visitors crowd the same places at the same time. In some places, the backlash has even given rise to slogans such as «Tourists go home» and «Tourists are terrorists.» The red flag is on the air. But what’s next ?

«This is a wake-up call,» declare Taleb Rifai, secretary general of the United Nations’ World Tourism Organization, recently, at the World Travel Market in London (UK).

At that time, cheap airfare is helping to fuel the growth. Helping, also, by the massive growth in international travel from countries like China.

Evidently, any destinations rely on tourism as a primary source of jobs and prosperity: Tourism industry it’s around 10% of the world’s annual GDP.

THE DARK SIDE OF THE STORY

Massive tourism waves can also harm the quality of life for residents: packed beaches, locals priced out of housing and congested streets, specifically in the narrow byways of European cities dating back to medieval times. In the longer term, the problems include environmental damage, the long-term sustainability of cities as viable places to live and work, interracial concerns.

This is why «managing» tourism is a prominent topic of debate in the industry.

MANAGING TOURISM IN THE GOOD WAY

The need to manage tourism in a «sustainable and responsible» way that benefits local communities is the goal.

Good news: all efforts to manage «overtourism» are helped by ICT, becoming more innovative, increasingly tapping new technologies. Example: apps can help tourists visit popular destinations at less busy times. In the same way, while critics say Airbnb has priced out locals, its supporters say home rentals can ease pressure on cities by spreading visitors far and wide…

For 2016 year, 69% of the Airbnb platform’s users in Amsterdam stayed away from the city centre!

Far away, in the Galapagos Islands, Ecuador has imposed a 100,000 annual limit on visitors. Dubrovnik, where visitor numbers surged after the Adriatic Sea resort was used as a setting for the series «Game of Thrones,» has mulled limiting those entering the city’s medieval walls to 4,000 daily.

This is about tourist «quotas» make sense.

Other strategies include: developing and promoting off-season visits, opening up new destinations or tweaking marketing.

In Europe again, Prague is pushing local walks off the beaten track; London (UK) promotes neighbourhoods such as Greenwich and Richmond.

Evidently, there is no one solution for all. Every destination is different and must work about is own environment.

Barcelona, rapidly a tourist «juggernaut» after the 1992 Olympics, has outlined measures to balance the needs of locals and visitors. This city has recently cracked down on unlicensed rentals and established a tourism council that includes residents, business, unions and government. The hope ? By listening to all the stakeholders, they can reduce the strains tourism places on the city and ameliorate tensions between residents and visitors.

Venice has witnessed a real tourism «backlash» in response to the monumental increase in visitors. And in Venice many of whom irk locals by going to the same spots… at the same time. Citizens creating there a «Venice In Peril Fund». Last news about this city: a plan was announced to block giant cruise ships from steaming past Venice’s iconic St. Mark’s Square. More: over the few thinking it’s enough, there’s talk of higher taxes on tourists, timed tickets to venues or even the introduction of turnstiles.

Venice, again, recently introduced the «Enjoy Respect Venice» initiative which controls, fines or disciplines travellers who strip and jump into the canals or who eat on church steps.

Sometimes, «simple measures» can make a difference: changing opening hours, increasing parking facilities…

Touristic or not, with a much more «holistic and long-term approach», we could do better in City management.

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Sources: Pan Pylas, The Associated Press, with Barry Hatton in Lisbon, Associated Press writer.

Image:  Venice In Peril Fund Project’s map.

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neZEH: e-toolkit to help hotels reach zero-energy consumption

The Europeen Hotels system puts innovation at the top level. The nearly-Zero Energy Hotels (neZEH) e-toolkit, which is available online at: www.nezeh.eu assesses the energy performance of hotels and proposes measures to improve efficiency and increase the use of renewable energy sources towards nearly-zero consumption. The toolkit is the outcome of a three-year long project funded by the European Union.

The technology evaluates the energy performance of hotels through a questionnaire and identifies options for energy efficiency, including efficient use of non-renewable sources, while raising awareness on the topic through inspiring examples.

The project aims to support hotels in Europe to comply with nearly-Zero Energy Buildings (nZEB) regulations, which all EU Member States are required to meet by 2020. An nZEB-level building must demonstrate high levels of energy performance. The nearly-zero, or very low, amount of energy required should be generated to a very significant extent by renewable energy sources, including those produced onsite or nearby.

« This unprecedented initiative shows not only the concerns, but also the high level of commitment, of the tourism sector in addressing one of the worldwide preoccupations: climate change. »   Taleb Rifai, UNWTO Secretary-General

Sixteen hotels across seven European countries (Croatia, France, Greece, Italy, Romania, Spain and Sweden) participated in the project as pilot European neZEH Hotels. These are to become inspiring examples to the European hotel industry of how to implement best practices to achieve nearly zero energy level performance.

Preceding the launch of the e-toolkit, the policy implications of a zero-energy tourism sector in Europe were debated at the European Parliament on 17 March 2016. The event, addressed at regional, national and European policy makers, stressed the need to reduce legislative barriers and introduce supporting measures to promote zero energy growth and ensure the sustainability and competitiveness of tourism in the EU.

The neZEH project is co-funded by the European Commission in the framework of the Intelligent Energy Europe Programme. It aims to accelerate the rate of large-scale renovations of hotels into nearly-Zero Energy Buildings (nZEB) by providing technical advice to hoteliers and demonstrating flagship nZEB projects in the European hospitality sector.

The neZEH partnership includes 10 partners across 7 European countries: the Technical University of Crete-Renewable and Sustainable Energy Systems Lab (Greece), the coordinating partner for the project, along with the World Tourism Organization (UNWTO), the Network of European Region for a Sustainable and Competitive Tourism (NECSTouR), Sustainable Innovation (Sweden), Creara Consultores S.L. (Spain), the Energy Institute Hrvoje Požar (Croatia), the Istituto Superiore sui Sistemi Territoriali per l’Innovazione (Italy), the Agency of Braşov for Energy Management and Environment Protection (Romania), the Federation of European Heating and Air-conditioning Associations (Netherlands), and  ENERGIES 2050 (France).

Useful links:

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