Archives par mot-clé : tourism

Tourism : an international survey recognize the positive impact of the sector by citizens

According to the first ever global survey conducted by the World Tourism Organization (UNWTO) and IPSOS, 47% of respondents think « they live in cities with a high number of tourists ». Better is the fact that over 50% considers tourism has a positive impact in generating wealth and promoting cultural exchanges, and 49% feel there should be measures to improve tourism management (but from 75% in Argentina to only 24% in Japan); and only 12% of respondents favour limitations to the number of visitors.

This online survey was conducted across 15 countries * and targeted 12,000 people to better understand residents’ perception towards city tourism, its impacts and management strategies.

If nearly half of all respondents (47%) think « they live in a city with a high number of visitors », results vary significantly across countries, ranging from 68% in Australia to only 33% in France.

  • The generation of wealth and income, the creation of intercultural exchanges and of new offers of leisure activities stand out as the biggest impacts on cities.
  • The perception of tourism’s positive impacts is particularly strong in Argentina, Australia, the Republic of Korea, Spain, and Sweden.
  • For many urban destinations around the world, addressing the challenges of growing tourism demand and adequately managing tourist flows is now a priority.

Of all respondents, over 70% think these measures should focus on improving infrastructure and facilities as well as in creating attractions for both tourists and residents. Only 12% think measures should include the limitation of the number visitors and only 9% considered that tourism promotion should be stopped.

« Today, adequately managing tourism to the benefit of visitors and residents alike, ensuring that local communities are listened to and benefit from tourism is more important than ever. There is a pressing need to set a roadmap for urban tourism which is fully aligned with the urban agenda« , said UNWTO Secretary-General, Zurab Pololikashvili.

Other Key findings:

  • The mixed-picture of the perceived impacts rising from urban tourism in the different countries demonstrates the complexity of economic, social and environmental issues faced by destinations today : positive side, 52% think tourism has « a big or moderate impact in generating wealth and income »; on the other spectrum, 46% think it « creates overcrowding ».
  • Respondents are most receptive to the following measures: « improve infrastructures and facilities » (72%), « create experiences and attractions that benefit both residents and visitors » (71%), and « ensure local communities benefit from tourism » (65%).

This UNWTO / IPSOS survey on was part of the IPSOS Online omnibus (Global@dvisor) December 2018 wave fieldwork between 21 January 2018 and 14 January 2019.

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* Country Sample :
Argentina (500)
Australia (1000)
Belgium (500)
Canada (1000)
France (1000)
Germany (1000)
Hungary (500)
Italy (1000)
Japan (1000)
Poland (500)
Republic of Korea (500)
Spain (1000)
Sweden (500)
United Kingdom (1000)
USA (1000)

 

More info: Global survey on the perception of residents towards city tourism: impact and measures (Executive Summary)

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UNWTO call to position tourism as a policy priority

In 2017, international tourist arrivals grew by 7% reaching 1,322 million. 2017 was the eighth consecutive year of sustained growth following the 2009 global economic and financial crisis. No comparable sequence of uninterrupted solid growth has been recorded since the 1960s. UNWTO call to position tourism as a « policy priority« .

Tourism is an important driver of economic growth and development, with significant impact on job creation, investment, development of infrastructure, and the promotion of social inclusion. As one of the world’s key sectors of trade in services – tourism was the third bigger export-earning category, after fuels and chemicals in 2016 – the sector is a vital pillar for national export strategies and economic diversification.

UNWTO Secretary-General Zurab Pololikashvili took office in January 2018. He presented the Organization’s management vision and priorities at the 108th session of the Executive Council, held on 23-25 May 2018 in San Sebastián, Spain. The management vision emphasizes the need to make tourism smarter, more competitive and more responsible towards the goal of establishing the sector as key for the 2030 Agenda. In line with this, the management proposes 5 key priorities:

  1. innovation and digital transformation;
  2. investments and entrepreneurship;
  3. education and employment;
  4. safe, secure and seamless travel;
  5. and social, cultural and environmental sustainability.

Make tourism smarter: innovation and the digital transformation

(a) Connect and scale up the innovation and entrepreneurship ecosystems of UNWTO Member States by bringing together the key stakeholders, including governments, academia, corporations, SMEs and start-ups, investors (business and super business angels, venture capital, etc.) and business development partners (accelerators, incubators, etc.) in order to boost innovation and entrepreneurship.

(b) Create a UNWTO Innovation Hub where the most disruptive tourism start-ups worldwide will have the opportunity to be inspired by Tourism Innovation Leaders, meet corporations and investors and learn from highly technical workshops on how to scale and go global. UNWTO Member States will also have the opportunity to launch national Tourism innovation challenges at the Hub.

(c) Create a Tourism Innovation Leaders community.

(d) Organize innovation forums dedicated to tourism aimed at bringing together all the actors of the ecosystem to boost innovation, entrepreneurship and investment in tourism.

(e) Foster innovation in product development and marketing.

(f) Advance smart destinations through the development of guidelines, models and sharing of good practices.

(g) Produce strategic content and facilitate capacity building on innovation and digitalization in tourism, which will enable UNWTO Member States to take smarter decisions concerning the use of technologies for tourism development and will provide them with an understanding of the current social trends and customer needs.

Position tourism as a policy priority

Ensuring that the tourism sector is a major force for sustainable development requires a holistic and integrated policy framework and an effective and accountable system of governance that enable and encourage multi-stakeholder collaboration in tourism planning, development and management. This entails strengthening policies and governance structures to ensure a resilient and well-defined framework and implementation of sustainable tourism development strategies.

The shift from commitment to actions and results can only be achieved if tourism moves from the periphery to the core of decision-making in both the public and private domains allowing for a truly national, cross-cutting approach to the sector.

In that sense, UNWTO Executive Council propose:

(a) To advocate for the inclusion of tourism as a priority in national, regional and international agendas;

(b) To promote cross-cutting government coordination for tourism development; and

(c) To build better policies and institutions. Lead in knowledge creation and policy.

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Source: UNWTO Executive Council, 108th session San Sebastián, Spain, 23-25 May 2018.

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Who is winning the battle against “overtourism” ?

Many cities around the planet are welcome about this industry. Tourism in the World is about billion and billion $. The UNWTO forecasts 1.8 billion international trips by 2030, up from 1.2 billion in 2016. Add in the 5 billion domestic trips now… that’s a lot of tourists, that’s a lot of business. But some other cities are saying «enough» ! Enough is enough. More, they are actively closing the place and engaging a real battle against the development of tourism industry. Example: Venice, the museum city, is now planning to divert massive cruise liners. Other example: Barcelona, the Catalogna diamond, has cracked down on apartment rentals, moving fast at the forefront of efforts to get a grip on «overtourism».

«Overtourism»: like a phenomenon that is disrupting communities, imperiling cherished buildings and harming the experience of travellers and local residents alike.

Particularly in European destinations, this kind of «tourism-phobia» has become increasingly prevalent. In European perspective, the problem is partly because visitors crowd the same places at the same time. In some places, the backlash has even given rise to slogans such as «Tourists go home» and «Tourists are terrorists.» The red flag is on the air. But what’s next ?

«This is a wake-up call,» declare Taleb Rifai, secretary general of the United Nations’ World Tourism Organization, recently, at the World Travel Market in London (UK).

At that time, cheap airfare is helping to fuel the growth. Helping, also, by the massive growth in international travel from countries like China.

Evidently, any destinations rely on tourism as a primary source of jobs and prosperity: Tourism industry it’s around 10% of the world’s annual GDP.

THE DARK SIDE OF THE STORY

Massive tourism waves can also harm the quality of life for residents: packed beaches, locals priced out of housing and congested streets, specifically in the narrow byways of European cities dating back to medieval times. In the longer term, the problems include environmental damage, the long-term sustainability of cities as viable places to live and work, interracial concerns.

This is why «managing» tourism is a prominent topic of debate in the industry.

MANAGING TOURISM IN THE GOOD WAY

The need to manage tourism in a «sustainable and responsible» way that benefits local communities is the goal.

Good news: all efforts to manage «overtourism» are helped by ICT, becoming more innovative, increasingly tapping new technologies. Example: apps can help tourists visit popular destinations at less busy times. In the same way, while critics say Airbnb has priced out locals, its supporters say home rentals can ease pressure on cities by spreading visitors far and wide…

For 2016 year, 69% of the Airbnb platform’s users in Amsterdam stayed away from the city centre!

Far away, in the Galapagos Islands, Ecuador has imposed a 100,000 annual limit on visitors. Dubrovnik, where visitor numbers surged after the Adriatic Sea resort was used as a setting for the series «Game of Thrones,» has mulled limiting those entering the city’s medieval walls to 4,000 daily.

This is about tourist «quotas» make sense.

Other strategies include: developing and promoting off-season visits, opening up new destinations or tweaking marketing.

In Europe again, Prague is pushing local walks off the beaten track; London (UK) promotes neighbourhoods such as Greenwich and Richmond.

Evidently, there is no one solution for all. Every destination is different and must work about is own environment.

Barcelona, rapidly a tourist «juggernaut» after the 1992 Olympics, has outlined measures to balance the needs of locals and visitors. This city has recently cracked down on unlicensed rentals and established a tourism council that includes residents, business, unions and government. The hope ? By listening to all the stakeholders, they can reduce the strains tourism places on the city and ameliorate tensions between residents and visitors.

Venice has witnessed a real tourism «backlash» in response to the monumental increase in visitors. And in Venice many of whom irk locals by going to the same spots… at the same time. Citizens creating there a «Venice In Peril Fund». Last news about this city: a plan was announced to block giant cruise ships from steaming past Venice’s iconic St. Mark’s Square. More: over the few thinking it’s enough, there’s talk of higher taxes on tourists, timed tickets to venues or even the introduction of turnstiles.

Venice, again, recently introduced the «Enjoy Respect Venice» initiative which controls, fines or disciplines travellers who strip and jump into the canals or who eat on church steps.

Sometimes, «simple measures» can make a difference: changing opening hours, increasing parking facilities…

Touristic or not, with a much more «holistic and long-term approach», we could do better in City management.

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Sources: Pan Pylas, The Associated Press, with Barry Hatton in Lisbon, Associated Press writer.

Image:  Venice In Peril Fund Project’s map.

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4% increase for international tourism in 2016

Destinations around the world welcomed 956 million international tourists between January and September 2016, according to the latest UNWTO World Tourism Barometer. This is 34 million more than in the same period of 2015, a 4% increase.

Demand for international tourism remained robust in the first nine months of 2016, though growing at a somewhat more moderate pace. After a strong start of the year, growth was slower in the second quarter of 2016 to pick up again in the third quarter of the year. While most destinations report encouraging results, others continue to struggle with the impact of negative events, either in their country or in their region.

Tourism is one of the most resilient and fastest-growing economic sectors but it is also very sensitive to risks, both actual and perceived. As such, the sector must continue to work together with governments and stakeholders to minimize risks, respond effectively and build confidence among travelers,” said UNWTO Secretary-General, Taleb Rifai.

Mr. Rifai also recalled: “Real crises are often magnified or distorted by misperception and affected destinations are facing important challenges, although at the global level demand remains strong. We need to support these countries in restoring confidence, as doing so will benefit the entire tourism sector and society as a whole.”

Regional results

Asia and the Pacific led growth across world regions, with international tourist arrivals (overnight visitors) up 9% through September. All four subregions shared in this growth. Many destinations reported double-digit growth, with the Republic of Korea (+34%), Vietnam (+36%), Japan (+24%) and Sri Lanka (+15%) in the lead.

In Europe, international arrivals grew by 2% between January and September 2016, with solid growth in most destinations. Nonetheless, double-digit increases in major destinations such as Spain, Hungary, Portugal and Ireland were offset by feeble results in France, Belgium and Turkey. As a consequence, Northern Europe grew by 6% and Central and Eastern Europe by 5% while results were weaker in Western Europe (-1%) and Southern Mediterranean Europe (+0%).

International tourist arrivals in the Americas increased by 4% through September. South America (+7%) and Central America (+6%) led results, followed closely by the Caribbean and North America (both +4%).

In Africa (+8%), sub-Saharan destinations rebounded strongly throughout the year, while North Africa picked up in the third quarter. Available data for the Middle East points to a 6% decrease in arrivals, though results vary from destination to destination. Results started to gradually improve in the second half of the year in both North Africa and the Middle East.

Strong demand for outbound travel

The great majority of leading source markets in the world reported increases in international tourism expenditure during the first three to nine months of 2016.

Among the top five source markets, China, the world’s top source market, continues to drive demand, reporting double-digit growth in spending (+19%). Likewise, robust results come from the United States (+9%), which benefited many destinations in the Americas and beyond. Germany reported a 5% increase in expenditure, the United Kingdom, a 10% increase, and France, 3% growth.

In the remainder of the top ten, tourism spending grew notably in Australia and the Republic of Korea (both +9%), and moderately in Italy (+3%). By contrast, expenditure from the Russian Federation declined 37% and from Canada a slight 2%.

Beyond the top 10, eight other markets reported double-digit growth: Egypt (+38%), Argentina (+27%), Spain (+19%), India (+16%), Thailand (+15%), Ukraine (+15%), Ireland (+12%) and Norway (+11%).

Additional information:

UNWTO World Tourism Barometer Excerpt

UNWTO at the World Travel Market (WTM)

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